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FAQ's

I didn't receive verification e-mail when I registered. What do I do?

There may be a slight delay in recieving the email as it passes through the UCC filtering system. If you haven't recieved it within an hour please check your spam filter to ensure mail from losetheblues.ie is allowed through

Who do I contact if I have a problem with using the website?

You can contact the researcher, Aine Horgan at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

What if I’m feeling better during the study?

Please continue to use the website for the full 6 weeks, however you are under no obligation to do so and can withdraw from the study at any time.

What if I’m feeling worse during the study?

If this happens please continue to use the website for the full 6 weeks, however you are under no obligation to do so and can withdraw from the study at any time. If you feel unable to cope, please use the alternative resources highlighted on the website. Also please feel free to contact the researcher at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What if I feel people are not using the website appropriately?

Please contact the researcher at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Can confidentiality be guaranteed?

From the researchers perspective confidentiality can be guaranteed, except if you state you are going to harm yourself or others. Between participant confidentiality cannot be assured, while all participants are encouraged to keep all posts confidential they may not do us and as such you should avoid using your own name or identifying personal information.

If I no longer want to participate what do I do?

You can just stop using the website if you no longer want to participate, please refer to the further supports page for information on alternative supports

Support Services

UCC Student Counselling
Spunout
Aware
Headstrong
HSE Health Services
VHI
Bebo: Your Mental Health
The Black Dog
Irish Counselling
NCII
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